Patient Charter

You have the right to

  • Know by name the physician, nurse and other staff members responsible for your care.
  • Talk openly with your physician about your diagnosis, the treatment prescribed for you, the prognosis of your illness, and any instructions required for follow-up care.
  • Request that your physician communicates in terminology you may reasonably expect to understand.
  • Have your request courteously received and properly considered as quickly as circumstances permit.
  • Be informed of the reason you are given various tests and treatments, and who the people are who give them to you.
  • Be informed of the general nature and inherent risk of any procedure for which you have given your consent.
  • Change your mind about any procedure for which you have given consent, to refuse treatment, and to be informed of the medical consequences of this action.
  • Expect your personal privacy to be respected to the fullest extent consistent with the care prescribed for you and applicable to UAE laws.
  • Expect all communications and other records pertaining to your care to be kept confidential to the extent required by law.
  • Request through your attending physician a second opinion by another physician, to change physicians, or to change hospitals and/or facilities.
  • Participate in ethical discussions that arise in the course of your care.